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Digital Systems

Build a digital system that works around your business.

Your website is only the beginning. We design and build the systems, applications and integrations that let a business run with less manual work — and keep working as it grows.

Talk to us about your business Explore our solutions

The problem

Your website shouldn’t have to work alone.

Most businesses do not set out to build a mess. They add a tool when they need one, and each of those tools does its own job perfectly well.

  • Website
  • CRM
  • Booking
  • E-commerce
  • Accounting
  • Marketing
  • Spreadsheets
  • Internal systems

The problem is rarely the tools. It is that none of them know what the others just did.

What we build

The pieces, and the wiring between them.

Not every business needs all of this. We work out which combination your business actually needs, and build that.

Websites

High-performance websites designed around the business and the customer journey.

E-commerce

Online stores connected to the processes behind orders, customers and operations.

CRM Systems

Customer management systems that centralise customer information, leads, communication and follow-up.

Business Automation

Automate repetitive workflows and connect processes so teams spend less time on manual work.

Web Applications

Custom web applications and portals built around specific business requirements.

Integrations

Connect the systems a business already uses so information can move between them.

Dashboards & Data

Turn operational data into dashboards and reporting your team can act on.

AI

Use AI where it genuinely improves a workflow, a customer experience or an internal process.

See what each service covers

How it works

Four steps, starting with your business.

  1. 01

    Understand

    We start with how the business works today — the people, the steps and the tools already in use.

  2. 02

    Identify

    We find the bottlenecks, the manual work, the disconnected systems and the things worth fixing first.

  3. 03

    Build

    We design and develop the solution that fits — which is not always new software.

  4. 04

    Connect & Improve

    We connect the systems, launch, and keep improving as the business grows.

How it fits together

Three shapes a connected system can take.

Illustrations of how the parts join up, not case studies — the right shape for your business comes out of the first conversation.

Lead generation

  1. Website
  2. Contact form
  3. CRM record
  4. Automated notification
  5. Follow-up
  6. Sales dashboard

E-commerce

  1. Website
  2. Product order
  3. Payment
  4. Order management
  5. Customer record
  6. Notifications
  7. Reporting

Service business

  1. Website
  2. Booking
  3. Customer record
  4. Automated confirmation
  5. Internal dashboard
  6. Follow-up

Worth a look

You may need more than a website if…

  • Your team enters the same information more than once.
  • Leads are followed up by hand, or not at all.
  • Customer information is scattered across different tools.
  • Your website does not talk to your internal systems.
  • The business runs on spreadsheets.
  • Too much of the week goes on repetitive admin.
  • Customers have to call or email for information they could look up themselves.
  • The systems that worked at your old size are getting hard to manage.

None of these necessarily mean you need more software. Often they just mean the systems you already have need to work better together.

Why ErgonSite

We don’t start with software. We start with the business.

The right answer is whatever removes the problem with the least moving parts. Sometimes that is a new application. Often it is not.

One team across all of it, rather than a website company, a CRM consultant and an automation contractor who have never spoken.

  • Websites
  • Applications
  • CRM
  • Automation
  • E-commerce
  • Integrations
  • Business systems
  • An existing platform, configured properly Often the software is fine. The way it is set up is the problem.
  • An integration Two systems you already pay for, finally passing information to each other.
  • An automation A repetitive job that no longer needs a person to do it.
  • A CRM One place where customers, leads and conversations actually live.
  • A custom web application When nothing off the shelf matches how you work.
  • A combination of these Which is usually the honest answer.

Your business has its own way of working. Your systems should match it.

Whether you need to improve the website you have, connect what you already run, automate the repetitive parts or build something new, we start with how the business works today.

View our services

Let’s talk about your business

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